Shipping policy
Shipping Policy
We offer shipping within the European Union.
Shipping costs are included in the product price unless otherwise stated.
Processing Time
Orders are typically processed within 1–3 business days after payment has been received.
Shipping Time
Delivery times vary depending on the destination country but are generally between 3–7 business days within the European Union.
Please note that delays may occur due to circumstances beyond our control (e.g. customs processing or logistics issues).
Shipping Provider
Shipping is carried out by selected logistics partners. The specific shipping provider may vary depending on the destination and order.
Tracking
Once your order has been shipped, you will receive a shipping confirmation including a tracking number (if available).
Damaged or Lost Shipments
If your order arrives damaged or does not arrive, please contact us immediately at:
support@getpodlock.com
We will work with you to find a satisfactory solution as quickly as possible.